Terms and Conditions

Policy

We stand behind our work 100%.  If for any reason you don’t love your new artwork, please let us know within 14 days so we can make it right with a credit or exchange.  (Customer is responsible for applicable return shipping costs).

Color Matching

Color as seen on a computer monitor may not look exactly the same as the colors on our printed product. No guarantee is made that any image as seen online will necessarily match exactly the colors on the final product. In addition, a photograph will have a different appearance than the canvas print.

Sales Tax and International Duties

Applicable sales tax will be added to all orders submitted. Sales and Use Tax should be paid by the Consumer, where required by law. 

Delivery

Delivery time depends on your location and distance from PA when shipping with the USPS. Please allow up to 2 weeks. If your print arrives damaged or broken, please contact us! We will happily replace it, but we’ll need a picture of the damage. Email us at poconowildlifecanvas@gmail.com. Requests must be received within 14 days of delivery and must include photographic proof of the damage for us to review and make a determination whether damage in fact occurred during shipping. If we approve your request for a replacement, we will not charge you for the new print and a new one will be made and shipped ASAP.

Returns

Shipping Problems/Damage
Notification of all shipping defects or damage must be made within 14 days of delivery and accompanied by a photograph of the damage and a photograph of the shipping label so we can submit to shipper for a claim.

General

All orders and transactions also are subject to the poconowildlifecanvas.com Terms of Use policy, including, but not limited to, the limitations on damages and exclusions of warranties set forth therein. The Terms of Use also include provisions for arbitration of disputes and other important terms you should review. Descriptions, images, references, features, content, specifications, products, price and availability of any products or services are subject to change without notice, and our current prices can be found on our Sites and Apps. 

No responsibility is assumed for any errors in listed prices or other information, all of which we reserve the right to correct. Orders are not final or binding until accepted by us. We reserve the right, with or without prior notice, to limit the available quantity of or discontinue any product or service; to honor, or impose conditions on the honoring of, any coupon, coupon code, promotional code or other similar promotions; to bar any user from making any or all purchase(s); and/or to refuse to provide any user with any product or service. Poconowildlifecanvas.com is not responsible for any delay or failure in delivery due to causes beyond its control, including, but not limited to, acts of God, war, terrorism, embargo, quarantine, accidents, fire, explosion, flood, severe weather, epidemic, riots, civil disturbance, unavailability of labor or transportation or any other similar or dissimilar cause. You are responsible for the proper and safe handling of any prints or other products you order from us. To the extent allowed by law, poconowildlifecanvas’s liability for any claim relating to any product purchased from us is the amount you paid for the product.